Applications

Applications of PULPchat and PULP Messenger

Subscription Sites
Obviously, PULPchat and PULP Messenger are perfect for subscription community sites. PULPchat integrates with your existing user database, provides a secure login mechanism for users who are already logged into your site, and links back to their homepages or profiles.

Brand Reinforcement
If your site sells music or other products that people like to discuss, PULPchat adds a way for people to discuss your products in real time. It will keep them at your site longer and bring them back more often. It also allows your salespeople to discuss your products in an open forum.

Customer Support
PULPchat is the only customer service chat that does not use any Java or plugins and delivers more than 60,000 messages per day. PULPchat not only provides one-on-one communication between customers and service reps, it can be configured with a simultaneous chat room where all of the service reps can communicate with one another in order to share information and provide better customer service. Daily transcripts allow all service chats to be reviewed and improved.

Education
PULPchat and PULP Messenger provide private and secure methods of individual or group communication. Online learning is becoming more prevalent and PULPchat adds the valuable option of live help to any online instruction. PULPchat has already been used at several universities as live help for online applications.

Corporate Communication
In any situation where employees of a company need a simple way to communicate with one another through instant messaging, PULPchat is an effective and affordable option. There is no software to install, and firewalls are not compromised. Since PULPchat is a private system and does not connect with other instant messaging protocols, these other services can be blocked, thus improving productivity. Daily transcripts ensure that all communication can be monitored by top level management. Optional encryption ensures that messages cannot be intercepted and read.

CD-Rom Applications
PULPchat can be integrated into distributable cd-roms with the use of any software that is capable of displaying a url within the finished application. Imagine the ability to add live chat in any configuration to your executable applications.

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